R&S knows that finishing a basement can be a stressful and confusing process. There are many decisions to make, and multiple product and finish options from which to choose. We’ll work with you to understand how you plan to use the space, create a design that meets your needs, and educate you on the steps we’ll take to do the job right. Furthermore, R&S doesn’t charge for any of these up front services (steps 1 thru 3 below), and there’s no obligation to move forward until you are ready to do so!
So how do we go from your initial concept and ideas to a “ready to get started” state?
Step 1: We listen
Step 2: We ask the right questions
After completing the first step and seeing the space, we’ll ask a series of questions to help us gain a detailed knowledge of your design preferences, your project objectives, your budget, and your planned use of the space. For example, it’s not enough to simply understand that you plan to put a pool table in a rec room. We’ll also want to know if that pool table will double as a ping pong table, because if it will, you won’t want to install an overhead pool table light. It’s not enough to understand that you want to finish the guest room and bath for your parents. We’ll also want to know, for example, if they need wheel chair access to the bedroom and bath, as you may need to install 36” wide doors and a low step shower dam.
Step 3: We validate our understanding and suggest alternatives
After having met with you in your home and asking a series of detailed questions about your project, we will develop a written proposal and an accompanying floorplan. This proposal will outline the scope of work required to complete the project, design details, allowances for product selections, and a total fixed cost for the project. We will walk thru the proposal in person to validate that we captured all of your requirements correctly. Our goal in taking this step is ensure that you have complete understanding of the proposal, to capture your feedback, and to answer any questions you might have.